Terms of service
OVERVIEW
Welcome to Vovane. The terms “we,” “us,” and “our” refer to Vovane, operated by:
Changsha Jiaxun Clothing Trading Co., Ltd.
Vovane is a brand specializing in furniture and lighting products for customers in the United States. Vovane is operated by Changsha Jiaxun Clothing Trading Co., Ltd., a professional trade enterprise engaged in global sourcing, supply chain management, and product distribution across multiple categories.
Vovane operates this website and related services (the “Services”) to provide customers with an online shopping experience.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your place of residence.
You agree to provide accurate, current, and complete information when placing orders or creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
Accounts may not be transferred without prior written consent.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display product descriptions, specifications, and images.
Variations in color, grain, veining, or material texture may occur due to natural materials or display differences. These variations are not considered defects and are addressed under our Return & Refund Policy.
Product availability and descriptions may change without notice.
SECTION 3 – ORDERS
Submitting an order constitutes an offer to purchase.
Vovane reserves the right to accept or decline orders in situations including:
- Suspected fraudulent activity
- Payment authorization failure
- Errors in product information or pricing
An order is considered accepted once payment is successfully processed and confirmation is issued.
Products are intended for personal or household use only.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
The final price will be the amount displayed at checkout at the time of purchase. All prices are displayed in USD.
Applicable taxes, shipping fees, and optional service charges will be clearly displayed before payment confirmation.
Customers agree to provide accurate billing and payment information and authorize Vovane to process payment accordingly.
SECTION 5 – SHIPPING AND DELIVERY
Shipping timelines and delivery details are provided in accordance with our Shipping Policy.
While we make reasonable efforts to meet estimated delivery times, delays may occur due to logistics providers or circumstances beyond our control.
Risk of loss transfers in accordance with applicable law upon confirmed delivery by the carrier.
Nothing in this section limits your rights under applicable consumer protection laws.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, graphics, images, and design elements, is owned by Vovane or its licensors and is protected by applicable intellectual property laws.
The Services may only be used for personal, non-commercial purposes.
Unauthorized reproduction or distribution is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services.
These tools are provided for convenience and are subject to the terms of the respective third parties.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites.
SECTION 9 – PRIVACY POLICY
Your use of the Services is also governed by our Privacy Policy.
SECTION 10 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant Vovane a non-exclusive, royalty-free right to use such content for operational and promotional purposes.
You confirm that you have the necessary rights to submit such content.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies in product information, pricing, or availability.
If an order is affected by a significant error, we will contact you before proceeding.
SECTION 12 – PROHIBITED USES
You agree not to use the Services for unlawful purposes, to infringe intellectual property rights, or to interfere with website functionality.
We may suspend or terminate access in case of violations.
SECTION 13 – TERMINATION
We reserve the right to terminate access to the Services if these Terms are violated.
Certain provisions will survive termination, including intellectual property and legal protections.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Services and products are provided on an “as available” basis.
Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable consumer protection laws.
SECTION 15 – LIMITATION OF LIABILITY
To the extent permitted by law, Vovane is not liable for indirect or consequential damages arising from the use of the Services.
This does not limit liability where prohibited by applicable law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify Vovane against claims arising from misuse of the Services or violation of these Terms.
SECTION 17 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain valid.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the complete agreement between you and Vovane regarding use of the Services.
SECTION 19 – ASSIGNMENT
You may not assign these Terms without prior written consent.
We may assign these Terms as permitted by applicable law.
SECTION 20 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States and, where applicable, the laws of the State of California, without regard to conflict of law principles.
Nothing in these Terms limits your rights under applicable consumer protection laws in your place of residence.
SECTION 21 – CHANGES TO TERMS
We may update these Terms periodically.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
SECTION 22 – CONTACT INFORMATION
If you have any questions regarding these Terms, please contact:
Changsha Jiaxun Clothing Trading Co., Ltd.
Room 1001-H2368, Building 4, Gaosheng Times Plaza
Changsha Hunan 410000
Phone: +86 17752886432
Customer Support
support@vovane.com
Trade Inquiries
trade@vovane.com
For U.S. customer support and order-related inquiries, please contact: support@vovane.com
