Coverage for Residential Use
Vovane provides a Limited Warranty covering defects in materials and workmanship under normal residential (non-commercial) use, beginning on the date of delivery.
This warranty applies only to the original purchaser and is non-transferable.
What Is Covered
This Limited Warranty covers structural defects resulting from manufacturing or material faults during the applicable warranty period stated on the product page.
Warranty coverage may vary by product category and may include:
- Structural frame integrity
- Manufacturing defects in seams, stitching, or hardware
- Mechanical components under normal residential use
Specific warranty periods, where applicable, are disclosed on the relevant product page.
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Natural material variations (including wood grain, veining, texture, or color differences)
- Damage caused by misuse, accidents, improper assembly, or improper maintenance
- Environmental exposure beyond intended use
- Commercial or non-residential use
Clearance, final-sale, or “as-is” items may be excluded where stated at the time of purchase.
How to Submit a Warranty Claim
If you believe your item has a defect covered under this Limited Warranty, please contact:
Please include:
- Order number
- Description of the issue
- Clear photos or videos
Our team will review your request and typically respond within 3–5 business days.
Warranty Remedies
If a defect is confirmed within the applicable warranty period, Vovane may, at its discretion:
- Repair the item
- Provide replacement parts
- Replace the product with a comparable item
- Offer an appropriate refund where repair or replacement is not feasible
All remedies are provided in accordance with applicable consumer protection laws.
Limitations
This Limited Warranty applies only to residential use and does not cover misuse, unauthorized modification, or third-party alterations.
Nothing in this warranty limits any rights you may have under applicable consumer protection laws.
